Returns & Exchanges

At CELIA B, we want you to be completely in love with your vibrant new wardrobe additions. If your purchase isn't quite right, you can return or exchange any item within 14 days of delivery provided it is in its original, unworn condition.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back and choose between a refund or exchange.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all designer tags, labels, and hygiene seals remain intact and attached.

3

Ship the Package

Attach the pre-paid shipping label provided via the portal to your parcel and drop it off at your nearest authorized courier location.

4

Quality Check & Refund

Once our atelier receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing